Official support channel
soporte@getedgepicks.com
Use this email for any EdgePicks-related request. If you write from the email associated with your account, we can identify your case more accurately.
SUPPORT · ACCOUNT · MEMBERSHIP
Clear support, through one channel.
Account, access codes, membership, payments, privacy or a technical issue: use the official channel and tell us what you need to resolve.
Data under control
Protected access
No bet processing
OFFICIAL
Protect your information
EdgePicks never needs your password, bank PIN, CVV or full card number to provide support. Do not send unnecessary sensitive information by email.
SUPPORT ROUTING
How can we help?
You do not need a different email for every topic. One channel, four clear paths.
Account and access
Login, email confirmation, access code, account status or access.
Membership and payments
Mexico: automatic Mercado Pago subscription, renewal, cancellation or card. USA: manual Zelle renewal, reference or receipt.
Privacy and data
Access, correction, deletion, objection or questions about personal information.
Technical support
Platform errors, PWA installation, notifications or unexpected behavior.
Help us resolve your case faster
- 1Write from the email associated with your account whenever possible.
- 2Tell us whether your market is MX or US and describe what you were trying to do.
- 3Include a screenshot only when it helps explain the issue.
- 4For a membership or payment issue, share only the necessary reference and avoid unnecessary banking information.
Useful information